Premium Payment Facilities
Online Payments
PRUAccess payment portal
You may now pay your premiums using your credit, debit or prepaid card (VISA, Mastercard and JCB) through the PRUAccess Payment Portal.
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Log in to your account at PRUAccess.
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From the homepage, click 'POLICY INFORMATION' module, then click 'PAYMENT PORTAL'.
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To view the list of your outstanding due dates, click the 'VIEW' icon corresponding to the policy under 'ACTION' colum.
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Compute for the total amount to be paid by selecting the due date(s) you want to settle.
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Tick the 'TERMS AND CONDITIONS' checkbox and click 'SUBMIT'.
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You will be directed to the Global Payments website to select your preferred card.
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Enter your credit/debit card details then click 'PAY'
Note:
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You must be registered in PRUAccess.
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Policy should be 'In-force and Premium Paying'.
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For renewal payments amounting to PhP 500,000.00/USD 10,000.00 and below only.
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Please expect a processing time of 1 to 3 working days.
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This payment facility is NOT applicable for PRULink Investor Account Plus, PRUMillionaire, and for the following payment:
- Top-ups
- Reinstatement
- Loan repayment
BPI Online
For unenrolled biller account of Pru Life UK:
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Log in to BPI Online on your web browser and go to 'Other Services'.
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Select 'Manage Recipients'.
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Click on 'Add Recipient'.
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Select 'Biller' as the type of recipient.
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Choose 'PRU LIFE OF U.K.' as the Biller.
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For the reference number, input the "policy number".
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Click 'Next' and review the details.
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Enter the One-Time PIN (OTP) then select 'Submit'.
For enrolled biller account:
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Log in to your BPI account.
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Click 'Payments/Load'.
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Select "PRU LIFE OF U.K." as the biller and click 'Next'.
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Review the payment details and 'Confirm'.
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Enter your One-Time PIN (OTP) or use Mobile Key when prompted.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience.
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For New Business application (peso-denominated plan), premium payment can be made via Bills Payment facility
Reference no.: 97 + last 6 digits of the application number
Sample
Application No.: R22334229. Reference No. will be 97334229.
Please ensure submission of proof of payment to ensure timely posting. Email proof of payment to policy.admin@prulifeuk.com.ph with email subject: NB PAYT_APPLICATION NO_PO Name (e.g. NB PAYT_NF123456_Antonio Cruz) -
Policy should be 'In-force and Premium Paying'.
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Please expect a processing time of 2 to 3 working days.
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Applicable for peso-denominated policies only.
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For renewal premiums made via Bills Payment, submission of proof of payment is not required.
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For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
BDO Online
For unenrolled biller account of Pru Life UK:
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Log in to your BDO account.
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Click on 'Enrollment' and 'Company Biller'.
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Click on 'Enroll' and select 'PRU LIFE OF UK'.
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For the subscriber number, input the "policy number".
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Input the policyholder's name and nickname for the 'Subscriber Name' and 'Preferred Nickname'.
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Select 'Channel/s for enrollment' and click on 'Submit'.
For enrolled biller account:
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Log in to your BDO account, click on 'Pay Bills and Reload'.
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Click on 'Bills Payment' then select 'Pay Bills'.
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Select 'PRU LIFE OF UK'.
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Enter your payment details and click on 'Submit' to post payment.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience.
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For New Business application (peso-denominated plan), premium payment can be made via Bills Payment facility
Reference no.: 97 + last 6 digits of the application number
Sample
Application No.: R22334229. Reference No. will be 97334229.
Please ensure submission of proof of payment to ensure timely posting. Email proof of payment to policy.admin@prulifeuk.com.ph with email subject: NB PAYT_APPLICATION NO_PO Name (e.g. NB PAYT_NF123456_Antonio Cruz)
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Policy should be 'In-force and Premium Paying'.
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Please expect a processing time of 2 to 3 working days.
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Applicable for peso-denominated policies only.
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For renewal premiums made via Bills Payment, submission of proof of payment is not required.
-
For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
Metrobank Online
For unenrolled biller account of Pru Life UK:
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Log in to your Metrobank account.
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Click on 'Pay Bills' and click 'Register a New Biller'.
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Click on category 'Insurance and Pre-need' then select 'PRU LIFE UK'.
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For the subscriber/account number field, input the "policy number".
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Go back to 'Pay Bills' then select 'PRU LIFE UK'.
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Enter the amount to pay.
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Select 'Continue' and review the details.
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Click 'Confirm' to finish transaction.
For enrolled biller account:
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Log in to your Metrobank account.
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Click on 'Pay Bills' then select 'PRU LIFE UK'.
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Enter the amount to pay.
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Select 'Continue' and review the details.
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Click 'Confirm' to finish transaction.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience.
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For New Business application (dollar-denominated plan), premium payment can be made via Bills Payment facility
Reference no.: 97 + last 6 digits of the application number
Sample
Application No.: R22334229. Reference No. will be 97334229.Please ensure submission of proof of payment to ensure timely posting. Email proof of payment to policy.admin@prulifeuk.com.ph with email subject: NB PAYT_APPLICATION NO_PO Name (e.g. NB PAYT_NF123456_Antonio Cruz)
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Policy should be 'In-force and Premium Paying'.
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Please expect a processing time of 2 to 3 working days.
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Applicable for both peso and dollar-denominated policies.
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For renewal premiums made via Bills Payment, submission of proof of payment is not required.
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For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
Robinsons Bank Online
For unenrolled biller account of Pru Life UK:
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Log in to your Robinsons Bank account.
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Click on 'Manage Billers' and tap the 'Add' icon.
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Tap on the search box and search for 'PRU LIFE U.K.'
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Enter your name and policy number.
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Click on 'Submit' to confirm.
For enrolled biller account:
One-time payment
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Log in to your Robinsons Bank account.
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Click on 'Transfer & Pay'. Tap 'Biller'.
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Select the source account. Enter amount and remarks (optional).
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Select 'Payment Schedule' and 'Payment Date'.
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Tap 'Submit' button. Verify payment details and click on 'Confirm'.
Recurring payments
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Log in to your Robinsons Bank account.
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Click on 'Transfer & Pay'. Tap 'Biller'.
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Select the source account. Enter amount and remarks (optional).
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Select 'Payment Schedule' and 'Payment Date'.
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Select 'Frequency'.
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Select 'Start Date' and 'End Date'. Select days of the week for weekly payment. Select days of the month for monthly payment.
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Tap 'Submit' button. Verify payment details and click on 'Confirm'
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Verify if payment is scheduled.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience. Currently not applicable for new business application payment.
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Policy should be 'In-force and Premium Paying'.
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Please expect a processing time of 2 to 3 working days.
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Applicable for peso-denominated policies only.
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For renewal premiums made via Bills Payment, submission of proof of payment is not required.
-
For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
Security Bank Online
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Log in to your Security Bank account.
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Click on 'Payments & Transfers' then select 'Pay Bills'.
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Click on 'New Biller'.
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Select 'PRU LIFE UK' for peso or 'PRU LIFE UK USD' for US dollar from the drop-down list.
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For the subscriber account number field, input either:
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Policy number for renewal premium
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Click on 'Immediate' for schedule.
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Click on 'Submit' to post payment.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience.
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For New Business application (dollar-denominated plan), premium payment can be made via Bills Payment facility
Reference no.: 97 + last 6 digits of the application numberSample:
Application No.: R22334229. Reference No. will be 97334229.Please ensure submission of proof of payment to ensure timely posting. Email proof of payment to policy.admin@prulifeuk.com.ph with email subject: NB PAYT_APPLICATION NO_PO Name (e.g. NB PAYT_NF123456_Antonio Cruz)
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Policy should be 'In-force and Premium Paying'.
-
Please expect a processing time of 2 to 3 working days.
-
Applicable for both peso and dollar-denominated policies.
-
For renewal premiums made via Bills Payment, submission of proof of payment is not required.
-
For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
PNB Online
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Log in to your PNB Digital Banking Account.
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Click PAY BILLS on the men.
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Choose your source of payment.
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Select 'Prulife Insurance Corp of UK' from the drop-down list.
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In the account number field, enter your 8-digit Pru Life policy number.
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Make sure that the “Save Biller to List” is green so your information is save.
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Enter amount to pay.
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Tick "Repeat" to schedule repeated payment.
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Set repeated payment frequency and number of transactions.
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Confirm details and enter your One-Time-PIN.
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Payment complete! Receive your confirmation via email.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience. Currently not applicable for new business application payment.
-
Policy should be 'In-force and Premium Paying'.
-
Please expect a processing time of 2 to 3 working days.
-
Applicable for peso-denominated policies only.
-
This payment facility is NOT applicable for PRULink Investor Account Plus, PRUMillionaire, and for the following payments:
-
For renewal premiums made via Bills Payment, submission of proof of payment is not required.
-
For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
GCash
You can pay your regular/renewal premiums for your peso-denominated policies with Globe GCash via SMS or the app.
Via the GCash app
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Log in to your GCash.
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Tap the Pay Bills icon.
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Select Pru Life UK as biller.
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Enter your Policy Number and the Amount to pay.
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Confirm your payment.
Payments via GCash will take two (2) to three (3) working days to be posted in your policy.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience.
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Available for new business application payment within PRUOne.
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For new business application payment outside PRUOne (peso-denominated plan), premium can be made via Bills Payment facility using the reference no.: 97 + last 6 digits of the application number
Sample:
Application No.: R22334229. Reference No. will be 97334229. - For renewal premiums made via Bills Payment, submission of proof of payment is not required.
- For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
Shopee Pay
You can pay your regular/renewal premiums for your peso-denominated policies with via Shopee (Shopee Pay) app.
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Log in to your Shopee account.
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Go to Load & Bill.
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Select Insurance.
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Select Pru Life UK as biller.
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Enter the correct POLICY NUMBER.
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Enter FULL Name in the Account Name Field reflected in your SOA with format: First Name - Middle Name - Last
*Please DO NOT use special characters in this field to avoid unsuccessful transaction.
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Enter due date reflected on your statement of account. Overdue payment is accepted, ONLY if it is within 31 days from the due date and if the policy is still in-force (IF) status.
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Enter the amount to be paid in the AMOUNT field.
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Check if the policy information is correct before continuing. User shall take full responsibility for submitting the correct information.
Payments via Shopee Pay will take two (2) to three (3) working days to be posted in your policy.
Note:
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Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience.
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This payment facility is NOT applicable for PRULink Investor Account Plus, PRUMillionaire, and for the following payments:
- Top-ups
- Reinstatement
- Loan repayment
BANCNET
via Internet banking
- Log on to www.bancnetonline.com
- On the homepage, click on your bank. Please click here to see list of available banks https://www.bancnetonline.com/BancnetWeb/view/goToMembersPage.do
- Read the agreement in using BancNet Online and click "I Agree" button if you agree with the Terms and Conditions.
- Click on " Payment".
- Fill out the required fields:
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Biller/Institution
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Account/ Subscriber Number
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Bank Name
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ATM Card Number
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Member Number
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Account Type. Savings or Check
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Amount To Be Paid
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- Using your mouse, enter your ATM PIN on the onscreen keypad.
- Click the Submit button
- Details of your transaction will prompt on screen, Once verified that they are all correct, click “OK”
- You may print the screen that shows your transaction details as your transaction receipt or click “ Close” to conclude the transaction.
Notes:
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Please expect a processing time of two (2) to three (3) working days.
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For New Business application (peso-denominated plan), premium payment can be made via Bills Payment facility
Reference no.: 97 + last 6 digits of the application numberSample:
Application No.: R22334229. Reference No. will be 97334229.Please ensure submission of proof of payment to ensure timely posting. Email proof of payment to policy.admin@prulifeuk.com.ph with email subject: NB PAYT_APPLICATION NO_PO Name (e.g. NB PAYT_NF123456_Antonio Cruz)
-
Applicable for peso-denominated policies only
-
Ensure accurate Policy Number is encoded during online renewal payment to avoid delays and inconvenience.
-
For after-sales transactions (e.g. top-ups, reinstatement, etc.), submission of proof of payment is required. Request must also be accompanied by the applicable customer form to avoid delays in processing https://www.prulifeuk.com.ph/en/policy-services-information/downloadable-forms/. For loan repayment, please email or submit a letter indicating that the payment is intended for loan payments.
Recurring Payments
Auto-pay via debit card
Once a policy is enrolled in auto-pay, Pru Life UK will automatically debit the renewal premiums from the debit card on each payment due date. Enjoy the convenience of hassle-free payments!
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Allowed cards are active VISA, MASTERCARD and JCB cards issued by local banks (except UnionBank and Landbank). All other card brands like China Union Pay, AMEX, Discover, Diner's are currently not allowed.
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Please ensure that your card has sufficient balance/transaction limit set.
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This payment option is NOT applicable for single-pay policies, top-ups, reinstatement, and loan repayment.
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Manual submission of card enrollment application is no longer accepted beginning 1 March 2025.
Option 1: VIA BANK (AUTO-DEBIT ARRANGEMENT)
Available for account holders of BDO, BPI, HSBC, and Metrobank. Enrollment is subject to the bank’s approval.
BPI
Directly enroll in e-ADA platform via https://bpi-ada.com. Input your policy number as the reference number.
Metrobank
Directly enroll in e-ADA platform via Metrobank’s mobile banking application. Input your policy number as the reference number.
BDO
Step 1: Download the BDO Auto-Debit Arrangement Enrollment Form.
Step 2: Print two (2) copies and completely fill out for EACH policy being enrolled in auto-pay
Step 3: Visit any PRU Customer Center near you and submit the forms together with a photocopy of proof of bank account.
HSBC
Step 1: Download the HSBC Auto-Debit Arrangement Enrollment Form.
Step 2: Print two (2) copies and completely fill out for EACH policy being enrolled in auto-pay
Step 3: Visit any PRU Customer Center near you and submit the forms together with a photocopy of proof of bank account.
Proof of bank account must clearly display the account name and account number. List of acceptable documents:
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Passbook
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Bank statement
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ATM card with bank account number
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Bank certificate
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Checkbook
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Deposit slip
Option 2: VIA EMAIL ENROLLMENT LINK*
Click here to request a personalized & secure card enrollment link sent to your registered email address.
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Enroll anytime, anywhere
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Enjoy real-time processing
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Skip the queue
You may also get a link from your agent or the PRU Contact Center at +63 (2) 8887 5433.
Option 3: VIA PRUSERVICES*
Step 1: Login to our NEW customer platform PRUServices
Step 2: Select the policy you want to update & click ‘Update/Enroll for auto-pay’
Step 3: Fill in all the needed information & verification to complete enrollment.
Important reminder: Please ensure that your card is registered for online transactions/e-Commerce and is not expiring soon.
Auto-pay via credit card
Once a policy is enrolled in auto-pay, Pru Life UK will automatically charge the renewal premiums from the credit card every payment due date. No need to worry about missing your payments again!
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Allowed cards are active VISA, MASTERCARD and JCB cards issued by local banks. All other card brands like China Union Pay, AMEX, Discover, Diner's are currently not allowed.
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Please ensure that your card is not expiring soon.
-
This payment option is NOT applicable for single-pay policies, top-ups, reinstatement, and loan repayment.
-
Manual submission of card enrollment application is longer accepted beginning 1 March 2025.
Option 1: VIA EMAIL ENROLLMENT LINK*
Click here to request a personalized & secure card enrollment link sent to your registered email address.
- Enroll anytime, anywhere
- Enjoy real-time processing
- Skip the queue
You may also get a link from your agent or the PRU Contact Center at +63 (2) 8887 5433.
Option 2: VIA PRUSERVICES
Step 1: Login to our NEW customer platform PRUServices
Step 2: Select the policy you want to update & click ‘Update/Enroll for auto-pay’
Step 3: Fill in all the needed information & verification to complete enrollment.
Post-Dated Cheque (PDC)
Schedule your payments in advance through cheques with a future date when it can be deposited.
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Available for account holders of a checking account with a local bank.
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Applicable for new and existing policies in monthly payment mode.
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Ensure that your bank account is sufficiently funded by the time your premium is due.
REQUIREMENTS
For new applications:
Visit any PRU Customer Center near you to submit the following requirements:
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Thirteen (13) cheques (from a single bank account only)
a. One (1) dated cheque for the initial premium
b. Twelve (12) for the 1st year renewal payments (PDCs)
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PDC Agreement Form
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PDC Certification Form
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Provisional receipt from the agent
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Notice and Consent form duly signed by the policyowner or eligible third-party payor
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Know-Your-Customer form (if applicable)
For existing policies:
If you are opting to switch your payment method from credit card or auto debit to monthly PDC, please visit any PRU Customer Center near you to submit the same requirements above and an accomplished Policy Amendment Request Form.
CHEQUE GUIDELINES:
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Indicate on the back of the cheque: policy number, name of customer. For multiple policies, also indicate the premium amount intended for each policy.
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The date of the cheque should be in this format: MM/DD/YYYY
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For new applications:
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The dates indicated for first-year premium payments must be based on the application date. Make sure that the submitted PDCs are dated following the same date as the application date.
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If an application is rated, resulting to a higher monthly premium, the customer can make the additional payment through any other payment channels.
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Pru Life UK will return the 12 PDCs, and the customer will need to provide 12 new PDCs with the updated premium amount, along with the new PDC Certification (PDC Listing).
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For existing policies:
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The dates indicated on the PDCs for renewal premium payments must be based on the due date of the policy. Make sure that the PDCs are dated on or before the policy’s due date.
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Auto-Pay Quick Guide
To view our Auto-Pay Quick Guide, please refer to the link here.
Over-The-Counter Payments
PRU Customer Centers
Our team is on board Mondays to Fridays, 9:00 a.m. to 5:00 p.m., to attend to your payment needs:
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Enroll your debit card in auto-debit arrangement with bank (BDO, HSBC, BPI, & Metrobank)
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Enroll your credit or debit card in auto-pay
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Make post-dated cheque payments
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Make one-time payments via:
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Online bills payment (GCash, Shopee Pay, and mobile banking such as BPI, BDO, Metrobank, Robinsons Bank, Security Bank, PNB, Bancnet)
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Personalised payment link
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GCash Scan-to-Pay
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Credit or debit card payments using peso & US dollar cards (VISA & Mastercard)
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Cash is no longer accepted.
Payment transaction may be subject to a maximum allowable limit.
Pru Life UK Insurance Agents
You can ask your agent for assistance in enrolling your credit or debit card to auto-pay, or in making one-time payments.
Cash payments through your agent or direct deposit of funds to their personal account are strictly prohibited.
Over-The-Counter Bank Bills Payment
To better facilitate your renewal payments, please use a payment slip instead of a deposit slip. Use “Pru Life UK” as the merchant and the policyowner's full name in the subscriber name.
|
Note:
Please expect a processing time of 2 to 3 working days.
Please provide the accurate Policy Number to ensure posting of payment to your policy.
Automated Teller Machines (ATM)
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Please choose “BILLS PAYMENT” when paying through ATMs of BDO, BPI, Metrobank, Robinsons Bank, or Security Bank.
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Follow the on-screen payment instructions.
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Please encode accurate Policy Number to ensure posting of payment to your policy.
Telegraphic Fund Transfer
If you are residing abroad, you can pay through telegraphic transfer, which may be subject to bank charges. Below are the list of banks:
For Domestic Telegraphic:
Banks |
Account type available |
BPI |
Peso / USD |
For Telegraphic from abroad:
Banks |
Account type available |
BPI |
Peso / USD |
Metrobank |
Peso / USD |
BDO |
Peso / USD |
HSBC |
Peso / USD |
Citibank |
Peso / USD |
When paying through fund transfer, please use the account name PRU LIFE INSURANCE CORPORATION OF U.K. or Pru Life UK.
Ensure to provide Pru Life UK with a copy of the validated transaction receipt/slip via email to contact.us@prulifeuk.com.ph
Bayad Center
Present the current Premium Notice in any Bayad Center and pay your premium. Please provide the accurate Policy Number to ensure posting of payment to your policy.
Payments via Bayad Center will take two (2) to three (3) working days to be posted in your policy.
For Bayad Center, new business application (peso-denominated plan), payment can be made via Bills Payment
Reference no.: 97 + last 6 digits of the application number
Sample:
Application No.: R22334229. Reference No. will be 97334229.
Please ensure submission of proof of payment to ensure timely posting. Email proof of payment to policy.admin@prulifeuk.com.ph with email subject: NB PAYT_APPLICATION NO_PO Name (e.g. NB PAYT_NF123456_Antonio Cruz)
Fund Transfer / Regular Deposit (Dollar)
For Renewal Payments (dollar-denominated policies), subject to allowed maximum limit by the bank:
Bank |
Dollar Account Numbers |
BDO |
1000-902-561-58 |
BPI |
0362-0002-89 |
Chinabank |
255-700681-4 |
Metrobank |
261-2261002099 |
EastWest Bank |
3000-006808-38 |
PBCom |
245-27-100017-3 |
Standard Chartered |
90339-71892-349 |
HSBC |
001-050822-130 |
Citibank |
0560-1636-087 |
Please use the account name PRU LIFE INSURANCE CORPORATION OF U.K. or Pru Life UK.
Ensure to provide Pru Life UK with a copy of the validated transaction receipt/slip via email to contact.us@prulifeuk.com.ph
Payment FAQs
What happens if I stop paying for my policy?
For traditional plans – If you fail to pay for your premium before the end of the grace period (31 days after the due date), your policy will lapse. However, if your policy has already earned sufficient cash value, the Company will apply your chosen Non-Forfeiture Option (NFO). This allows a policy with enough cash value to continue the coverage under specific circumstances even if a renewal premium is not paid by the end of the grace period.
For regular premium investment-linked plans (insuravest) - If the premium payment is not received before the end of the grace period (31 days after the due date), the policy will lapse if its fund value is insufficient to settle insurance charges. However, if the policy already has a sufficient fund value, Pru Life UK will deduct the insurance charges from the fund, through unit cancellation, in order to keep the policy in force. The policy will lapse once the fund is no longer sufficient to settle insurance charges.
If you have missed the grace period for paying your premium, please get in touch with your agent or our PRU Customer Action Team through contact.us@prulifeuk.com.ph or +63 (2) 8887 5433 (Metro Manila); 1 800 10 7785465 (domestic toll-free for PLDT landline) from 8:30 AM to 6:00 PM, Mondays thru Fridays except holidays.
How can I change my mode of payment?
For your convenience, you may change your mode of payment for your investment-linked (insuravest) policy via PRUAccess.
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Login to your PRUAccess account and select the ‘Policy Information’ tab.
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On the left-hand side menu, select Policy E-transaction > E-transactions.
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Select ‘Change Mode of Payment - Unit Linked’ as the transaction type.
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Accomplish the rest of the online request form and submit.
Alternatively, you may also submit a duly accomplished Policy Amendment Request Form to the nearest Pru Life UK Customer Center or through your servicing agent.
Download the Policy Amendment Request Form for Individual Policyowner
Download the Policy Amendment Request Form for Corporate/Entity Policyowner
How can I change my payment frequency?
All requests for change in your premium payment schedule are restricted to logical dates and should coincide with your policy’s anniversary or due date. Request for change to a more frequent mode of payment (e.g. annual to quarterly) will take effect on the next premium renewal date. To request for a change in premium payment schedule, please accomplish a Policy Amendment Request Form and submit it your agent or to any Pru Life UK Customer Center near you.
Download the Policy Amendment Request Form for Individual Policyowner
Download the Policy Amendment Request Form for Corporate/Entity Policyowner