Partners

PRU Life UK now in Shopee

PRU Life UK e-vouchers for select insurance products are now available in Shopee. These e-vouchers are shareable to family and friends and redeemable via Pulse.

Easily purchase PRU Life UK e-vouchers in Shopee

You may purchase e-voucher through Shopee app

Share the gift of protection to friends and family

You may share the e-voucher code to friends and families and have them redeem through Pulse

Redeem the e-voucher in Pulse

Redeem the e-voucher by getting the e-voucher code from your e-mail and using it as your payment upon checkout in PRUShoppe in Pulse. Download Now!

Packages Available

Product features

PRUDengue Medcare and Medcare Pro E-voucher Products Features

Packages available

PRUDengue Medcare

a. Package A:
One-time payment of Php200 for the 6 months coverage or

b. Package B:
One-time payment of Php300 for the 12 months coverage
PRUDengue Medcare Pro

a. Package A:
One-time payment of Php240 for the 6 months coverage or

b. Package B:
One-time payment of Php350 for the 12 months coverage

Eligibilty Requirements

For the Policy Owner

a. At least 18 years old (at the time of application)

b. Filipino citizens residing in the Phillipines (at the time of application)
For the Life Assured

a. Must either be the Policyowner or the child of the Policyowner

b. If the Life Assured is the Policyowner, his/her age must be 18-59 years. If
the Life Assured is the child of the Policyowner, his/her age must be 1-17
years.

c. If the Life Assured is the Policyowner, his/her age must be 18-59 years. If
the Life Assured is the child of the Policyowner, his/her age must be 1-17
years.

d. Must be in good health, must not have signs and symptoms related to
Dengue and must not be diagnosed with Dengue at the time of
application

Other Details

Waiting Period:

The period within fourteen (14) days after the Coverage Start Date where the Life Assured must not have had signs and
symptoms related to Dengue, been diagnosed with Dengue or had his/her first consultation with a Physician related to Dengue.

Free Look Period:

We will give the Policyowner fifteen (15) days from the Policy Receipt Date to review his/her Policy. This is called the Free Look Period. The Policy Receipt Date is the date we send an email confirmation to the Policyowner's email address on record once the application is approved. The email confirmation will include a link to the documents that constitute the Policy Contract.

If the Policyowner decides that this Policy is not suitable to his/her needs and wishes to cancel it, he/she must immediately notify us through PRUServices within the Free Look Period. Pru Life UK will refund the premium paid in full upon completion of the
processing of the cancellation request.

Exclusions:

Diagnosis Benefit
The lump sum benefit will not be paid if the Life Assured is diagnosed with Dengue, and the signs and symptoms, diagnosis,
or first consultation with a Physician related to Dengue occurred prior to the Coverage Start Date, or within fourteen (14)
days after the Coverage Start Date.
Death Benefit
The lump sum benefit will not be paid to the beneficiary/ies of the Life Assured, if:

a. The cause of death of the Life Assured was Dengue, but the signs and symptoms, diagnosis, or first consultation with a
Physician related to Dengue occurred prior to the Coverage Start Date or within fourteen (14) days after the Coverage Start
Date: or

b. If the Life Assured dies beyond fourteen (14) days from the date Dengue was diagnosed and confirmed.

You are required to review the Terms & Conditions which include the product exclusions, prior to purchase.

Learn more about the product

E-Vouchers

Question	Answer
What is a Shopee e-voucher?	A Shopee e-voucher is a digital voucher found in Shopee that can be used as payment when purchasing select PruShoppe products. The e-voucher is an easy and convenient way to buy and share the gift of protection! Use it upon checkout as payment for select PRUShoppe products.
What are the available Shopee e-vouchers?	PRUDengue MedCare - Package A (6 months cover) PRUDengue MedCare - Package B (12 months cover) PRUDengue MedCare Pro - Package A (6 months cover) PRUDengue MedCare Pro - Package B (12 months cover)
Who can buy a Shopee e-voucher?	Any user with a Shopee account can buy an e-voucher.
How will I get the e-voucher?	Upon successful purchase in Shopee, the user will receive a redemption link from Pru Life UK thru email that contains the e-voucher code and instructions on how to redeem.
Can I buy multiple vouchers at once?	Yes, you can purchase multiple e-vouchers at once.
How long is the validity of my e-voucher?	All Shopee e-vouchers are valid for 90 days upon receipt of the redemption link sent to your email address. You may also refer to the exact e-voucher Expiry Date indicated on the email.
Can I get a refund if my e-voucher has expired?	Yes, if your e-voucher was not redeemed within the 90 days upon receipt of the redemption link, you can request for a refund by sending an email to: contact.us@prulifeuk.com.ph. Please note that refund will be given to the buyer of the e-voucher.
I bought the wrong product e-voucher. Can I replace it with another e-voucher?	No. Once you receive the redemption link via email, you will not be able to cancel the product anymore since it’s a digital product. In case you want to cancel and refund the e-voucher instead, send an email request to contact.us@prulifeuk.com.ph. We can refund as long as the e-voucher has not been redeemed yet.
Who can I reach out to for concerns about the PRUShoppe e-voucher?	For any questions or concerns, you can send an email to: contact.us@prulifeuk.com.ph.

Redemption

How can I redeem the e-voucher?	Click the “Redeem Now” button on the email you received from PLUK. You will be linked to the Pulse product form. Fill-out the product form. Proceed to Payment & fill-up the “Enter Code” field with the voucher code you received. The amount displayed is Php 0.00 and no other fees will be charged. After payment, a confirmation page will display that you have successfully redeemed the e-voucher.
What is the minimum mobile device OS version to support this feature?	For Android, your OS version should be version 11 and up. For iOS, your OS version should be version 12 and up.
I cannot redeem the e-voucher because I do not meet the eligibility requirements of the insurance product. What should I do?	In case you are not eligible for the insurance product, you may share the voucher to your loved ones, or you can opt to send an email to contact.us@prulifeuk.com.ph for a refund.
I purchased an e-voucher from Shopee but did not receive and email with the redemption link	You may send a chat message thru the Pru Life UK shop in Shopee or you may send an email to: contact.us@prulifeuk.com.ph.

Sharing

Who can I reach out to for concerns about the PRUShoppe e-voucher?	For any questions or concerns, you can send an email to: contact.us@prulifeuk.com.ph.
How can I share the e-voucher?	You can share the e-voucher in two ways: 1.Forward the email with voucher code you received from PLUK. 2.Share the voucher code you received from PLUK.
Can I share the e-voucher with someone who doesn’t have a Pulse account?	No. To redeem a Shopee e-voucher, the recipient must download and create a Pulse account. Encourage your loved ones to download Pulse for free to redeem their e-vouchers.
I have successfully shared the e-voucher but the email address entered is wrong. Can I still resend the email to the right recipient?	Once shared to others, the recipient will be able to redeem the e-voucher right away. It is deemed final and Pru Life UK cannot retrack once an e-voucher code is redeemed. The e-voucher code may only be used once. Please double check and review the email address before sharing. In case you want to cancel and refund the e-voucher instead, send an email request to contact.us@prulifeuk.com.ph. We can refund as long as the e-voucher has not been redeemed yet.