We Make Claims Convenient and Accessible
Filing a disability claim
Seamless and with utmost care & compassion for you.
How do I file a claim?
Step 1: Start your claim
Complete the claims request form to let us know you’re making a claim.
Step 2: Prepare your documents
Prepare the necessary forms and documents while you wait for our acknowledgement.
Step 3: Submit your documents
Submit your documents via email to makeaclaim@prulifeuk.com.ph with email subject Claims_New Request_Policy Number for new claim request, Claims_Requirement_Ticket Number or Policy Number for requirement submission, or Claims Inquiry_Ticket Number or Policy Number for inquiry here.
Step 4: Receive your claim
Once approved, we’ll send your claim to you via fund transfer or Gcash.
Forms and documents you will need
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Claimant Statement
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Attending Physician’s Statement
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One (1) valid government-issued photo ID of the claimant
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Activities of Daily Living
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Complete Medical Records supporting the Disability (duly certified by the issuing hospital/institution):
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Neurological Examination
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Clinical Abstract for Confinement, if any
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Certified True Copy of Record of Operation, if any
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Employer’s Certification
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SSS Certification on Total and Permanent Disability, if any